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OpenLearning

Supervising Others

via OpenLearning

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Overview

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This course introduces practical supervision skills, including defining task requirements, setting expectations, delegating work, managing time, resolving team conflicts, and helping staff set SMART goals.

Syllabus

  • Define requirements for particular tasks
  • Set expectations for your staff
  • Set SMART goals for yourself
  • Help your staff set SMART goals
  • Assign work and delegate appropriately
  • Manage your time more efficiently
  • Help your team resolve conflicts
  • Understand how to manage effectively in particular situations
  • Understand what a new supervisor needs to do to get started on the right path

Taught by

ECA Online

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