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OpenLearning

Supervising Others

via OpenLearning

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Overview

Learn essential supervisory skills through this comprehensive 10-hour course covering task definition, staff expectation setting, and SMART goal implementation for both yourself and your team. Master effective work assignment and delegation techniques while developing time management strategies to boost productivity. Explore conflict resolution methods to maintain team harmony and discover situation-specific management approaches. Gain foundational knowledge on launching your supervisory career successfully, including critical first steps and best practices for new managers transitioning into leadership roles.

Syllabus

  • Define requirements for particular tasks
  • Set expectations for your staff
  • Set SMART goals for yourself
  • Help your staff set SMART goals
  • Assign work and delegate appropriately
  • Manage your time more efficiently
  • Help your team resolve conflicts
  • Understand how to manage effectively in particular situations
  • Understand what a new supervisor needs to do to get started on the right path

Taught by

ECA Online

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