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OpenLearning

Sensitivity Training

via OpenLearning

Overview

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Ce cours définit la formation à la sensibilité au travail, examine les stéréotypes et leurs effets, et présente les pratiques des ressources humaines pour traiter les problèmes qui y sont associés.

Syllabus

  • Define sensitivity training and its usefulness and necessity in the workplace
  • Identify the benefits for self and the company in pursuing a sensitivity objective
  • Successfully raise awareness of others
  • Identify different types of stereotypes; their delivery and effects
  • Discuss Human Resources and its best practices for dealing with issues associated with stereotypes
  • Describe the pros and cons of being “sensitive”

Taught by

ECA Online

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