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OpenLearning

Essentials of Quality Management System

via OpenLearning

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Overview

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This introductory course covers quality standards, the distinction between Quality Assurance and Quality Control, process protocols, and the creation and maintenance of SOPs for consistent, compliant workflows.

Syllabus

  • Identify key quality standards
  • Distinguish between Quality Assurance (QA) and Quality Control (QC)
  • Understand the role and importance of process protocols in maintaining standardized workflows across organizations.
  • Learn to write, implement, and maintain effective SOPs that ensure consistency, quality, and compliance

Taught by

Centre for Lifelong Learning

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