Develop your emotional intelligence through this comprehensive 10-hour course that teaches you to identify the core components of emotional intelligence and master tools for controlling your emotions. Learn to assess health and wellness program needs while building effective verbal and nonverbal communication skills essential for professional success. Master conflict resolution techniques and relationship management strategies that will enhance your interpersonal effectiveness. Discover the significant benefits of emotional awareness and explore practical applications of emotional intelligence in workplace settings. Gain valuable insights into making positive impressions on others while developing the emotional competencies needed to navigate complex social and professional situations with greater confidence and skill.
Overview
Syllabus
- Access Health and Wellness Program Needs
- Identify the components of emotional intelligence
- Identify tools to gain control over emotions
- Determine effective verbal and nonverbal communication skills
- Successfully execute conflict resolution and manage relationships with others
- Identify the benefits of being emotionally aware
- Recognize ways to apply emotional intelligence in the workplace
- Determine ways to make a great impression on others
Taught by
ECA Online