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OpenLearning

Developing Emotional Intelligence

via OpenLearning

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Overview

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This course develops emotional intelligence through emotional awareness, emotion regulation, verbal and nonverbal communication, conflict resolution, and workplace relationship management.

Syllabus

  • Access Health and Wellness Program Needs
  • Identify the components of emotional intelligence
  • Identify tools to gain control over emotions
  • Determine effective verbal and nonverbal communication skills
  • Successfully execute conflict resolution and manage relationships with others
  • Identify the benefits of being emotionally aware
  • Recognize ways to apply emotional intelligence in the workplace
  • Determine ways to make a great impression on others

Taught by

ECA Online

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