Delivering Constructive Criticism

Overview

Learn to deliver effective constructive criticism through this comprehensive 10-hour course that covers the essential skills for providing meaningful feedback in professional settings. Understand the optimal timing for feedback sessions and master the preparation and planning process required for successful constructive criticism delivery. Explore how to create the appropriate atmosphere and environment that facilitates productive conversations, while identifying the proper sequential steps to follow during feedback sessions. Discover how emotions and specific actions can undermine the effectiveness of criticism sessions and learn strategies to avoid these pitfalls. Recognize the critical importance of goal-setting within the feedback process and master proven methods for establishing clear, actionable objectives. Uncover the most effective techniques for following up with employees after feedback sessions to ensure lasting improvement and continued development.

Syllabus

Understand when feedback should take place
Learn how to prepare and plan to deliver constructive criticism
Determine the appropriate atmosphere in which it should take place
Identify the proper steps to be taken during the session
Know how emotions and certain actions can negatively impact the effects of the session
Recognize the importance of setting goals and the method used to set them
Uncover the best techniques for following up with the employee after the session