Leading and Managing Others Course

Module 1: Introduction to Coaching in Leadership

• Understand the value of coaching as a leadership tool
• Distinguish coaching from mentoring, managing, and consulting
• Explore coaching’s impact in public sector leadership

Module 2: Coaching Mindset and Core Competencies

• Adopt a growth-oriented coaching mindset
• Review key coaching competencies and behaviors
• Develop presence, trust, and curiosity as a leader-coach

Module 3: Coaching Conversations and Communication

• Practice active listening and powerful questioning
• Use reflective language and empathy to support growth
• Establish rapport and clarity in coaching conversations

Module 4: Goal-Setting and Accountability

• Facilitate goal development using coaching frameworks
• Support self-directed action and commitment
• Encourage accountability without micromanaging

Module 5: Coaching for Performance and Development

• Apply coaching strategies to performance challenges
• Support professional growth and leadership potential
• Balance support with challenge to drive results

Module 6: Applying Coaching in Your Leadership Practice

• Integrate coaching into everyday leadership
• Reflect on personal coaching strengths and growth areas
• Create an action plan to develop as a leader-coach