Usability Testing

User testing is essential to identify problems and opportunities in your designs. Learn to conduct usability tests correctly and efficiently, so you can end debates and make informed design decisions.

Syllabus

What you will learn

Discover the best method for you

Understand the unique benefits of usability testing compared to interviewing
Differentiate between qualitative and quantitative usability testing

Understand planning strategies

Weigh the benefits and drawbacks of moderated vs. unmoderated testing
Gain useful tips and advice for setting up both moderated and unmoderated testing
Practice writing tasks that get you unbiased answers to your research questions
Review different types of tasks and discover which questions they answer

Perfect your facilitation

Gain new techniques for creating study documentation that will help you and future researchers
Rehearse tips and tricks for running successful and unbiased usability tests
Practice strategies for common challenges for smoother testing
Discover notetaking strategies that will help you gather better insights and communicate with others

Engage your stakeholders

Learn strategies for incorporating stakeholders into your studies and why it matters
Synthesize data and insights to determine the severity of issues
Translate your analysis into written findings to build stakeholder confidence