Product and UX: Building Partnerships for Better Outcomes

When UX and product management roles overlap, responsibilities become unclear. This leads to tension, resulting in lower productivity, morale, and product quality. Build stronger partnerships, establish clear responsibilities, and develop the communication and influence skills that turn role confusion into team alignment.

Syllabus

What you will learn

Clarify roles and responsibilities on product teams

Explore the distinct responsibilities of UX and product management roles
Understand key distinctions and healthy overlaps between UX and PM work
Help teams build shared clarity around who does what, and when

Create empowered teams and individuals

Build strategic, autonomous teams that own their outcomes
Shift from project-focused thinking to product-focused mindsets
Prioritize meaningful outcomes over shipped outputs

Build strong partnerships across the team

Establish the communication foundations that healthy partnerships require
Define shared goals that align UX and product priorities
Diagnose and solve common collaboration blockers before they escalate

Navigate conflict and influence outcomes

Apply the core pillars of influence to make your voice heard in cross-functional settings
Work effectively within team politics and negotiate with confidence
Set priorities and get critical UX work onto the product roadmap
Resolve conflict with strategies that preserve relationships and momentum