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Microsoft

Universal Resource Scheduling in Microsoft Dynamics 365 Field Service

Microsoft via Microsoft Learn

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Overview

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  • Explore advanced scheduling options, resource pooling, and facility booking for efficient service delivery in Dynamics 365 Field Service.

    In this module, you will:

    • Define and use resource pools in scheduling scenarios
    • Use the facility scheduling feature to book specific facilities for work
    • Define and schedule crews using the schedule board

Syllabus

  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
    • Schedule multiple resources and facilities
    • Define resources
    • Work with fulfillment preferences
    • Work with requirement groups
    • Crew facility resource pool scheduling
    • Module assessment
    • Summary

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