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- Introduction to Teams meetings and calling
After completion of this module, you are able to:
- Differentiate between different meeting and events types in Teams.
- Identify Teams Phone scenarios and PSTN options.
- Identify usage scenarios for auto attendants and call queues.
- Plan for meeting rooms and shared spaces with Microsoft Teams Rooms and other devices.
- Plan for Microsoft 365 Copilot in Teams
- Learn about Microsoft Teams Phone and what is needed to make and receive phone calls, plan for Teams Phone devices, features, and cloud voicemail.
At the end of this module, you'll be able to:
- Plan for a basic Teams Phone deployment.
- Plan for advanced Teams Phone calling options.
- Plan for Teams phones and devices.
- Plan for Microsoft Teams Rooms and shared meeting spaces
Upon completion of this module, you'll be able to:
- Select the most suitable Teams Rooms configuration for your organization.
- Plan and design modern, intelligent workspaces that foster collaboration.
- Choose the appropriate licenses and devices based on your organizational needs.
- Integrate third-party meeting services for a seamless hybrid work experience.
- Manage and monitor Teams Rooms devices effectively to ensure optimal performance.
- Microsoft Teams relies on network connectivity, and for real-time voice, video, and sharing, good network performance is key to a good user experience. In this module, we go over what the Teams real-time network requirements are, how you can plan and test your network, and how you can design and configure your network to optimize the Teams real-time media performance.
At the end of this module, you will be able to:
- Describe network requirements for optimal performance in Teams
- Evaluate bandwidth requirements with the Teams Network planner
- Assess a network using the Teams Network Assessment Tool
- Optimize network and WiFi for media flow
- Optimize media flow with QoS
- Teams Phone requires some configuration before users can make calls, receive calls, and use all the features. Microsoft Calling plans or Operator Connect for your PSTN must be configured before phone numbers can be assigned to users.
At the end of this module, you'll be able to:
- Configure emergency calling addresses
- Manage Microsoft Calling Plan numbers
- Setup and manage Operator Connect and Teams Phone Mobile
- Understand Teams Phone policies and configuration options
- In this module, you'll learn how administrators configure Teams Phone with Direct Routing to meet user needs for telephony through a PSTN.
At the end of this module, you will be able to:
- Explain how to configure and connect a Session Border Controller (SBC).
- Describe the process for configuring simple and advanced voice routing.
- Describe how to provision users, implement number translation, create, and assign dial plans.
- Explain how to configure and connect a Survivable Branch Appliance (SBA).
- Teams Phone leverages other Microsoft services and can be extended with third-party solutions for policy-based compliance recording, contact center integration, and custom bots.
At the end of this module, you'll be able to:
- Describe how Teams Phone interacts with other Microsoft services.
- Configure and integrate third-party policy-based compliance recording.
- Configure and integrate third-party contact center solutions.
- Design and register Voice Bots for custom developed solutions.
