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Microsoft

AI for nonprofits by Microsoft Elevate and NetHope

Microsoft via Microsoft Learn

Overview

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  • This module introduces foundational AI concepts and key terminology, providing a baseline for all subsequent learning.

    Upon completion of this module, you'll be able to:

    • Define AI technologies and contextualize the difference between them
    • Describe the benefits of some of the most recent generative and agentic AI tools
    • Identify ethical and human rights concerns and how to reduce them
    • Apply Human-in-the-Loop techniques to address authenticity, copyright, accuracy and reliability issues and risks
  • Explore AI examples in nonprofits and discover how organizations use AI to support mission-driven work. Learn best practices today.

    Upon completion of this module, you'll be able to:

    • Explain how nonprofits are practically applying AI across different areas of their work.
    • Identify key barriers nonprofits face when adopting AI in low-resource settings and the risks that must be managed for safe and effective use.
    • Understand how core humanitarian principles (dignity, fairness, and accountability) guide the ethical use of AI in the nonprofit sector.
    • Explore how AI is applied across key nonprofit impact areas (poverty alleviation, advocacy, disaster response, and conservation) through real-world case studies.
  • Learn to identify tasks at nonprofits that are suitable for AI and require human insight, context, and values.

    Upon completion of this module, you'll be able to:

    • Apply AI as a collaborative partner that amplifies capabilities, requiring ongoing Human-in-the-Loop engagement.
    • Assess opportunities to leverage AI for maximum impact in daily work and differentiate between AI as an assistant vs. AI as a tool for change management.
    • Recognize the factors and limitations in selecting AI tools relevant to different roles.
    • Identify role-specific tasks to implement AI.

Syllabus

  • AI foundations for nonprofits
    • Introduction
    • Training the eye for AI
    • AI fundamentals
    • Recent innovations in GenAI and agentic AI
    • Reduce ethical concerns around AI
    • Authenticity and copyright infringement
    • Limits of AI accuracy and reliability
    • Module assessment
    • Summary
  • Explore mission-driven AI examples for nonprofits
    • Introduction
    • Support people, expand possibilities
    • AI adoption in resource constrained environments
    • Alignment with humanitarian principles
    • Case studies across key impact areas
    • Module assessment
    • Summary
  • Use AI for nonprofit role-based tasks, tools, and workflows
    • Introduction
    • Expand responsibilities
    • AI as a collaborative partner
    • Select AI tools
    • AI use in programs and operations
    • AI use in fundraising, communication and outreach
    • AI use in administration
    • Module assessment
    • Summary

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