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LinkedIn Learning

UX Deep Dive: Mapping

via LinkedIn Learning

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Overview

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Take a deep dive into the project mapping types that can help inform and shape your user experience (UX) design projects.

Syllabus

UX Mapping
  • What is UX mapping?
1. Mapping Overview
  • Mapping as a tool
2. Empathy Map
  • Empathy map usage
  • Building an empathy map
3. Journey Map
  • What is a journey map?
  • Journey map preparation
  • Building a journey map
4. Experience Map
  • What is a experience map?
  • What is a service blueprint?
5. Other Maps
  • Other types of maps
Conclusion
  • Share your #uxmaps

Taught by

Amanda Stockwell

Reviews

4.7 rating at LinkedIn Learning based on 370 ratings

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