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LinkedIn Learning

Unlocking Authentic Communication in a Culturally-Diverse Workplace

via LinkedIn Learning

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Overview

Syllabus

Introduction
  • Why authentic communication matters
  • Adopt an allyship mindset
1. Principles of Authentic Communication
  • What does it mean to be authentic?
  • Understand cultural diversity in the workplace
  • Undoing the damage created by poor communication
  • Tips for productive communication
2. Tips for Communicating in a Culturally Diverse Workplace
  • Make first impressions count
  • Mirroring and shared truths
  • Am I one of the gang?
  • Support safe spaces for sharing personal experiences
  • What to do when you get it wrong
  • Learn through questioning
3. Developing Cultural Awareness
  • The CULTURE framework
  • Tone and authentic communication
Conclusion
  • Practice being a cultural nerd and ally

Taught by

Jonathan Wilson

Reviews

4.7 rating at LinkedIn Learning based on 1806 ratings

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