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Troubleshooting Common PC Issues for Users

via LinkedIn Learning

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Overview

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Learn how to troubleshoot a range of hardware, software, and network issues that PC users commonly encounter.

Syllabus

Introduction
  • Troubleshoot PC issues yourself
  • What you should know
1. PC Trouble
  • Get to the root of all PC trouble
  • Determine source: hardware or software
  • Get help on the internet
  • Try a quick fix
2. Startup and Shutdown Issues
  • Access the Windows recovery menu
  • Create a system repair disk
  • Deal with startup errors
  • Access the UEFI and updating the BIOS
  • Run the memory diagnostic
  • Find a missing operating system
  • Work through shutdown issues
3. Problems and Solutions: Windows
  • Start up in safe mode
  • Use system restore
  • Explore the MSCONFIG utility
  • Access the Task Manager
  • Work with the Registry Editor
  • Review events
  • Fix Windows
4. Problems and Solutions: Mass Storage
  • Check storage
  • Free storage
  • Work in the disk management console
5. Problems and Solutions: Printer
  • Find printer hardware solutions
  • Check printer status
  • Update the printer driver
6. Problems and Solutions: Monitors and Graphics
  • Troubleshoot the monitor
  • Adjust the graphics adapter
7. Problems and Solutions: Peripherals
  • Work with USB connections
  • Troubleshoot audio
8. Problems and Solutions: Networking
  • Check network software
  • Check network hardware
  • Address the no internet issue
Conclusion
  • Next steps

Taught by

Dan Gookin

Reviews

4.8 rating at LinkedIn Learning based on 367 ratings

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