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LinkedIn Learning

Soft Skills for Sales Professionals

via LinkedIn Learning

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Overview

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Learn about soft skills, and the strategies that can help you bolster your emotional intelligence and communicate more effectively with sales prospects.

Syllabus

Introduction
  • The increasing power of soft skills in sales
1. The Increasing Impact of Sales Soft Skills
  • How the sales landscape has changed
  • Differentiating hard skills vs. soft skills
  • The value placed on soft skills in today's marketplace
  • Soft skills stories, case studies, and examples
2. The New Soft Skills
  • The new soft skills for sales professionals
  • Soft skills for sales: Multi-level communication
  • Soft skills for sales: Cognitive flexibility
  • Soft skills for sales: Self-awareness and self management
  • Soft skills for sales: Complex problem solving
3. Increasing Your Knowledge of the New Sales Soft Skills
  • Soft skills for sales: Digital expertise
  • Soft skills for sales: Analytical thinking
  • Soft skills for sales: Active learning
  • Soft skills for sales: Critical decision making
  • Soft skills for sales: Ideation
4. Executing on the New Soft Skills
  • Infusing the new soft skills into your sales process
  • Using soft skills to gain competitive advantage
  • Practicing your sales soft skills
Conclusion
  • Increasing your soft skills expertise

Taught by

Meridith Powell

Reviews

4.7 rating at LinkedIn Learning based on 388 ratings

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