Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Soft Skills for Sales Professionals

via LinkedIn Learning

Write review

GetSmarter

Most AI Pilots Fail to Scale. MIT Sloan Teaches You Why — and How to Fix It

Coursera

Google, IBM & Meta Certificates — 40% Off for a Limited Time

Overview

Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off

One annual plan covers every course and certificate on Coursera. 40% off for a limited time.

Get Full Access

Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers.

Syllabus

Introduction

Upping your sales game

1. The Value of Soft Skills in Sales

The new sales landscape
Hard sales skills vs. soft sales skills
Why soft skills matter to your customer
Soft skills can be learned and developed

2. Build Your Soft Skills

How to develop your growth mindset
Apply adaptability to your sales process
Building your empathy in sales

3. Further Building Your Soft Skills

Communicate clearly, effectively, and persuasively
Connect with prospects and customers in the marketplace
How to develop your emotional intelligence for sales
Bounce back from professional setbacks with resilience

4. Putting Your Soft Skills into Action

Put the soft skills into action
Integrating soft skills
Continue to build your soft skills acumen

Conclusion

Bottom line difference

Taught by

Meridith Powell

Reviews

4.7 rating at LinkedIn Learning based on 2094 ratings

Start your review of Soft Skills for Sales Professionals