Six Sigma Foundations

Introduction

• Improve performance with Six Sigma

1. Introduction to Six Sigma

• What is Six Sigma?
• Overview of Six Sigma DMAIC
• Six Sigma and Lean Six Sigma
• Roles of executives and champions in Six Sigma
• Six Sigma Belts

2. Key Concepts in Six Sigma

• Critical-to-quality metrics (CTQs)
• Cost of poor quality or COPQ
• Variation and the normal curve
• DPMO or Defects per million opportunities
• Sigma levels

3. Selection of Six Sigma Projects

• Is it a Six Sigma DMAIC project?
• Select the Six Sigma team

4. The Define Phase in Six Sigma

• Steps in the Define phase of Six Sigma DMAIC
• Six Sigma problem and goal statements
• Six Sigma DMAIC project charter
• How to use SIPOC diagrams

5. The Measure Phase in Six Sigma

• Steps in the Measure phase of Six Sigma DMAIC
• How to map the current process
• Six Sigma Measure phase data collection plan
• Types of data and graphs
• Measurement system analysis
• Process capability and sigma level

6. The Analyze Phase in Six Sigma

• Steps in the Analyze phase of Six Sigma DMAIC
• How to use the cause-effect diagram
• Introduction to hypothesis testing
• Six Sigma Analyze phase data collection plan
• How to analyze discreet
• How to analyze continuous
• How to analyze process maps

7. The Improve Phase in Six Sigma

• Steps in the Improve phase of Six Sigma DMAIC
• Generate potential solutions
• Evaluate and select solutions
• Reduce the risk of failure through FMEA
• Mistake proofing, error-proofing, or poka-yoke
• Pilot test and implement

8. The Control Phase in Six Sigma

• Steps in the Control phase of Six Sigma DMAIC
• The process control plan in DMAIC
• How to use SPC charts
• Process capability charts in Six Sigma DMAIC

9. AI and Six Sigma

• How AI is transforming Six Sigma
• AI and Six Sigma in hospitality and retail
• Six Sigma and AI in financial services and insurance
• Six Sigma and AI in healthcare

10. Six Sigma in the Modern Workplace

• Six Sigma in Agile environments
• Six Sigma and sustainability
• Six Sigma in hybrid/remote work environments

Conclusion

• Engage in Six Sigma projects!