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Requirements Elicitation for Business Analysts: Interviews

via LinkedIn Learning

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Learn when and how to conduct interviews with users and project stakeholders to identify project requirements.

Syllabus

Introduction

Discover requirements of stakeholders

1. Introduction to Interviews

Choosing to use interviewing as a technique
Using interviews to elicit requirements
Reviewing the interview process

2. Preparing for an Interview

Defining the interview's purpose
Selecting the right person to interview
Researching the person to interview
Planning interview questions
Setting up the interview

3. Conducting the Interview

Examining an example interview
Building rapport in an interview
Learning to lay out expectations
Asking probing questions
Challenge 1: Planning interviews
Solution 1: Planning interviews
Challenge 2: Identifying what went wrong
Solution 2: Identifying what went wrong
Challenge 3: Choosing probing questions
Solution 3: Choosing probing questions
Implementing active listening skills
Taking notes during an interview
Ending the interview

4. Following Up on the Interview

Acknowledging an interviewee's time and input
Analyzing and reviewing notes before following up

Conclusion

Keep practicing

Taught by

Angela Wick

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4.7 rating at LinkedIn Learning based on 1550 ratings

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