Project Management Foundations: Facilitating Lessons Learned

Importance of Lessons Learned

• Why lessons learned are a strategic priority

1. Lessons Learned

• What are lessons learned?
• Typical objections to lessons learned and how to overcome them

2. How to Facilitate a "What Went Well" Meeting

• How to run a "what went well" meeting
• Case study: Running a "what went well" meeting

3. How to Facilitate a "What Could Have Gone Better" Meeting

• How to run a "what could have gone better" meeting
• Case study: Running a "what could have gone better" meeting

4. Lessons Learned and Best Practices

• Collecting lessons learned before and during your project
• Make captured lessons accessible and searchable
• Get your organization to adopt lessons learned
• Transform your organization by leveraging lessons learned