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Foundations for Product Management Success
Overview
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Learn techniques for influencing people—including those with more power than you.
Syllabus
1. Influence Fundamentals
- Fostering openness and cooperation through generosity
- Softening your approach for gentle persuasion
- Appealing to interests to increase influence
- Leveraging social proof to influence
- Offering choices as an influence technique
- Influencing when faced with unrealistic demands
- Influencing with emotional intelligence
- Winning over skeptics
- Influencing upward
- Reframing requests that might be met with resistance
Taught by
Shadé Zahrai