Managing in Difficult Times

Introduction

• Leading effectively through difficult times

1. Self-Awareness in Difficult Times

• Drivers of change
• Looking through your employees' eyes
• Assuming responsibility for the new norm
• Revisiting past performance

2. Staying Focused in Difficult Times

• Investing in meaningful activities
• Placing people at the core
• Adopting a formal decision-making process

3. Innovating in Difficult Times

• Adopting a growth mindset
• Eliminating undesirable default conditions
• Staging for innovation

4. Developing Team Commitment in Difficult Times

• A new take on the balanced scorecard
• The cascading strategy map
• Making the roster every day
• Teaming instead of leading
• Alternative approaches to cost reductions

5. Reducing Costs in Difficult Times

• Ties that bind: Gluing people to the organization
• Rev up operating velocity

6. Responding Positively in Difficult Times

• Becoming a change agent
• Turning adversity into opportunity
• Messaging is a two-way street

Conclusion

• Adversity as a tool for learning, growth, and bonding