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Overview
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Learn how to build an effective performance management system that drives employee performance and behavior for organizational success.
Syllabus
Introduction
- Welcome
- What you should know before watching this course
- What exactly is a performance management system (PMS)?
- Impact of performance management systems (PMS)
- Benefits of a performance management system
- Model of the performance management process
- Components of successful performance management systems
- Set expectations
- Develop your unique process
- Create a performance appraisal process
- Create a disciplinary procedure
- Analyze the results
- Be flexible
- The role of leaders
- Manager training
- Organizational values, vision, and mission
- Constant feedback and coaching
- Document
- Next steps
Taught by
Catherine Mattice