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Learn the basics of people analytics and data-driven human resource management.
Syllabus
Introduction
- Introduction
- Why employee experience matters
- How to measure employee experience
- Employee surveys do's and don'ts
- How to improve employee experience
- Challenge: Improve new hire experience
- Solution: Improve new hire experience
- How to measure effectiveness of talent acquisition
- How to improve the effectiveness of TA with analytics
- Challenge: Storytelling with quality of hire
- Solution: Storytelling with quality of hire
- How to measure employee attrition
- How to improve employee retention with analytics
- Factors that affect employee attrition
- How to predict employee attrition
- Challenge: Storytelling with talent retention
- Solution: Storytelling with talent retention
- How to measure diversity and inclusion
- How to improve diversity and inclusion with analytics
- Challenge: Storytelling with diversity and inclusion
- Solution: Storytelling with diversity and inclusion
- How to get started with strategic workforce planning
- How to translate business strategy into demand forecast
- How to forecast labor supply
- Challenge: Labor demand forecast
- Solution: Labor demand forecast
- Innovation in AI
- The power of AI in people analytics
- The risks of AI in people analytics
- How to implement AI in HR
- Next steps and additional resources
Taught by
Serena Huang