Connecting and Collaborating in a Virtual or Hybrid Workplace

Introduction

• Overview of this course

1. Avoid Communication Burnout from Video Chat

• Assess your virtual communication landscape
• Establish your definition of a successful virtual exchange
• Questions to set yourself up for success
• The science behind why virtual communication is challenging
• Harness the power of physicality: Maintain focus and energy

2. Relating to Camera and Connecting with Your Audience

• Forge a relationship with the camera
• Breathwork to get grounded in front of the camera
• Have an outside eye: Record yourself and critique
• The camera notices everything

3. Establishing Trust and Collaboration for Virtual Teams

• The power of story to cultivate trust in a virtual world
• Tools for successful storytelling: Try
• Tools for successful storytelling: Truth
• Tools for successful storytelling: Train

4. Manage Your Virtual Team: Tips for Supervisors

• Active listening to cultivate trust
• Listening exercises
• Drawing exercise follow-up
• Understanding and managing different communication styles
• Establish shared communication norms for virtual meetings

5. Overcoming Challenges in a Virtual World

• Working with colleagues in a virtual world
• Reward yourself: Know when to take a break