Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Communicating through Disagreement

via LinkedIn Learning

Write review

Details

Provider

LinkedIn Learning
Pricing

Free Trial Available
Languages

English
Certificate

Certificate Available
Sessions

Self-Paced
Level

Beginner

Found in

Part of

Navigating Election Season at Work

Financial Edge

The Private Equity Associate Certification

GetSmarter

MIT Sloan: Lead AI Adoption Across Your Organization — Not Just Pilot It

Overview

Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off

One annual plan covers every course and certificate on Coursera. 40% off for a limited time.

Get Full Access

Learn the tools and tactics to communicate effectively through disagreement in every situation.

Syllabus

Introduction

Having difficult conversations

1. Finding a Path through Disagreement

Preparing yourself to engage in the conversation
Starting the conversation
Using active listening skills
Strategic listening for gaining understanding
Using questions to get clarity and more information
Setting the stage for agreement
Managing emotions effectively
Productive venting
The power of silence
What do they need?
Learning from hostage negotiators
Excelling with hostage negotiation tips

Conclusion

Using conflict resolution techniques
Sharpening your conflict resolution techniques
Recommendations for self-teaching

Taught by

Lynne Hurdle and Madecraft

Reviews

4.7 rating at LinkedIn Learning based on 340 ratings

Start your review of Communicating through Disagreement