Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Business Ethics for Sales Professionals

via LinkedIn Learning

Go to class Write review
Scrimba Ad

Our career paths help you become job ready faster

Learn More → Coursera Ad

Gain a Splash of New Skills - Coursera+ Annual Just ₹7,999

Learn More →

Overview

Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
Explore examples of tricky situations that salespeople often encounter, and learn how to behave ethically while dealing with the pressure to deliver results.

Syllabus

Introduction
  • Welcome
1. Basic Foundation of Sales Ethics
  • Code of ethics: Professional conduct
  • Romanticizing bad behavior
  • Reputation and credibility
2. Ethics in Your Work
  • Training: Your corporate policies
  • Deceptive selling techniques-high pressure
  • Sales results: Inflating and misrepresenting in CRMs
  • Expense accounts: Travel and entertainment
  • Working offsite
  • Hiring and firing
3. Ethics in the Marketplace
  • Sales quotas, special offers, and pricing
  • Information: Giving or withholding
  • Competition
  • Deliver on your promise
  • Working with your buyer: Gifts
  • Working globally: Cultural issues
Conclusion
  • Summary

Taught by

Dean Karrel

Reviews

4.8 rating at LinkedIn Learning based on 305 ratings

Start your review of Business Ethics for Sales Professionals

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.