Building a Trustworthy Reputation

Introduction

• Why a trustworthy reputation matters

1. Live Your Purpose

• Clarify your purpose to shape your reputation
• Close your say-do gap

2. Treat People with Dignity

• Nurture stakeholder relationships
• Create opportunities for others to shine
• Ensure others have an equal chance of success

3. Help People Know and Trust You

• Set information boundaries
• Be open to different perspectives
• Welcome dissent and feedback

4. Tell the Truth While Preserving Your Reputation

• Cultivate competence and courage
• Express your views without condoning what you don’t believe

5. Build bridges to Cross-Functional Partners

• Identify cross-functional opportunities to create value
• Cultivate belonging

Conclusion

• Maintain a trustworthy reputation