Coursera Bets $100 Million That Andrew Ng Can Do What Coursera Can’t

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Avoiding Common Pitfalls in Customer Success Management

via LinkedIn Learning

Write review
Scrimba Ad

Get 20% off all career paths from fullstack to AI

Learn More → Coursera Ad

Learn AI, Data Science & Business — Earn Certificates That Get You Hired

Learn More →

Overview

Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
Gain essential information about the most common problems, mistakes, and barriers to success in customer success management (CSM), as well as guidance on how to avoid them.

Syllabus

1. Maximizing Value and Avoiding Common Pitfalls
  • Overview on maximizing value and avoiding common pitfalls
  • Who benefits from customer success management (CSM)?
  • Partnering with customers
  • Common CSM traps and pitfalls, part 1
  • Common CSM traps and pitfalls, part 2
  • Common CSM traps and pitfalls, part 3

Taught by

PracticalCSM

Reviews

4.7 rating at LinkedIn Learning based on 288 ratings

Start your review of Avoiding Common Pitfalls in Customer Success Management

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.