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A3 Problem Solving for Continuous Improvement

via LinkedIn Learning

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Learn a step-by-step problem-solving methodology—the A3 process—that promotes continuous improvement and organizational learning.

Syllabus

Introduction

Effectively addressing problem-solving
What is A3 problem-solving?

1. Defining the Problem and the Stakeholders

Define participant roles
Define the problem clearly

2. Quantifying Problems and Solutions

Metrics: Current state
Metrics: Desired state

3. Finding Causes and Potential Solutions

Identify contributing causes
Find the deeper root causes
Brainstorm potential countermeasures

4. The Action Plan to Solve the Problem

Agree on the action plan
Periodic follow-up
Plan, do, check, act (PDCA)

5. Did You Solve the Problem?

Compare results against plans
Share lessons learned
Using A3 to establish a standard

Conclusion

Next steps

Taught by

Sam Yankelevitch

Reviews

4.7 rating at LinkedIn Learning based on 4001 ratings

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