Overview
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This Specialization is intended for managers, team leads, and professionals in leadership roles seeking to develop the skills, frameworks, and confidence needed to drive organizational change. Through three courses, you'll cover how to plan and execute change initiatives, build stakeholder coalitions, communicate effectively, manage resistance, and sustain behavioral change over time. By the end, you'll be equipped to lead your team and organization through any change — whether proactive or reactive — and ensure that change sticks at both the individual and organizational level.
Syllabus
- Course 1: Implementing Change Effectively
- Course 2: Leading Through Change
- Course 3: Creating Behavioral Change that Lasts
Courses
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By the end of this course, you'll be able to define a specific behavior worth changing, name the thoughts and emotions driving your current pattern, and build a small consistent action you can sustain long enough for a new habit to take hold. Most behavior change advice tells you to try harder. This course takes a different approach: it shows you why willpower isn't the bottleneck and what actually is. Drawing on neuroscience, behavioral coaching, and decades of experience helping leaders shift entrenched patterns, leadership coach Ramona Shaw walks you through the full anatomy of lasting change — from clarifying what's really at stake, to mapping the hidden payoffs of your current behavior, to designing triggers, rewards, and self-talk that work with your brain rather than against it. You'll leave with a practical toolkit you can apply the same day you finish: a personal change plan grounded in your own goal, the emotional stamina to sit with the discomfort that new behaviors create, and a self-compassionate response to the inevitable slips along the way. Whether you're trying to shift a small daily habit or a long-standing pattern at work, this course gives you the structure to make the change actually stick.
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Implementing change is one of the most consequential things any leader does — and one of the hardest to do well. By the end of this course, you'll be able to classify the type of change you're facing, build the right plan and coalition to support it, communicate it without overwhelming your team, and respond to resistance with both empathy and authority. You'll come away with a complete seven-step framework for leading lasting change, along with practical tools for assessing readiness, identifying stakeholders, and making new behaviors stick. What makes this course different is its grounding in nearly 30 years of real management experience. Drawing on academic research from Nadler and Tushman, Kotter, Kübler-Ross, and Lewin alongside lessons from restaurants, libraries, and consulting engagements, the lessons translate theory into the kind of judgment you can use in your next meeting. Whether you're initiating change at the top, implementing it on the ground, facilitating from the side, or simply trying to navigate change as a recipient, you'll leave better equipped to make your next change a lasting one.
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Leading Through Change gives you a practical, end-to-end playbook for guiding teams and organizations through any change that comes your way — whether you saw it coming for months or learned about it five minutes ago. You'll build the skills to scope a change properly, choose the right approach for its scale and urgency, communicate it in a way that reaches every kind of audience, monitor adoption over time, and sustain momentum once the rollout is done. What makes this course different is that it's grounded in twenty-five years of executive coaching experience across organizations of every size and industry. The frameworks aren't theoretical — they've been pressure-tested in mergers, layoffs, system migrations, and the everyday small changes that quietly determine whether a culture is change-friendly or change-fatigued. You'll leave with a repeatable toolkit (the four-part strategy framework, the risk management cycle, the four communication archetypes, the More/Better/Different retrospective) and the confidence to apply it, no matter what changes land in your inbox tomorrow. If you've ever felt blindsided by change, exhausted by it, or unsure how to lead others through it, this course will give you steadier ground to stand on.
Taught by
Madecraft