This course is designed for those who want to develop the skill set to build and maintain strong relationships with stakeholders for business success. Learn how to influence and successfully engage with stakeholders, manage their interests and expectations and adopt the appropriate communication style for each group.
Overview
Syllabus
- Stakeholder History
- Communication: An Issue of Viewpoint
- Assertiveness
- Negotiation Identification
- Identification of Stakeholders
- Stakeholder Analysis
- Stakeholder Participation
- Strategy for Stakeholder Communication
- Continual Development