This course introduces the tools and technology used by operations management for service management. The key concepts focus on the tenets of IBM Service Management architecture, microservices, performance metrics, monitoring services using IBM Cloud Paks, Sysdig, Prometheus, and Grafana.
Live Online Classes in Design, Coding & AI — Small Classes, Free Retakes
Learn Backend Development Part-Time, Online
Overview
AI, Data Science & Cloud Certificates from Google, IBM & Meta — 40% Off
One plan covers every Professional Certificate on Coursera. 40% off Coursera Plus Annual.
Unlock All Certificates
Syllabus
- Recall the five tenets of Service Management and Operation as it relates to microservice architecture
- Demonstrate knowledge of performance metrics monitoring tools