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Compliance, SLOs, and SLAs

via IBM Training

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Overview

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In this course, you should learn why compliance monitoring is important within the Financial Services industry and understand how to determine contractual Service Level Agreements (SLAs) based on customer requirements. Additionally, you will review the various IBM Cloud® Support plans.

Syllabus

- Identify the challenges within the Financial services sector and how IBM Security and Compliance Center helps to achieve compliance

- Distinguish between the various tools that help with monitoring security and compliance

- Review the importance of service level agreements and how they play a role into system availability

- Identify the three support tiers within IBM Cloud

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