Managing for Results Course

Module 1: Leading for Results

• Learn the differences between managing and leading
• Explore how to acquire leadership skills through training and experience
• Develop and define a compelling leadership vision
• Understand how to identify and measure key performance indicators (KPIs)
• Create visual tools like dashboards and balanced scorecards

Module 2: Strategic Deployment

• Define strategy and its importance in organizational performance
• Understand the four key elements of a strategic plan
• Learn and apply the five-step strategic planning process
• Create and evaluate strategic-initiative action plans
• Establish accountability and evaluate/reward performance

Module 3: Business Process Improvement

• Understand what business processes are and how they function
• Learn the six phases of business process improvement (BPI)
• Plan and analyze current processes to identify inefficiencies
• Redesign, implement, and monitor improved processes
• Promote a culture of continuous improvement across teams