Overview

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This course provides comprehensive insights into effective people management and organizational leadership strategies tailored for tech managers. You’ll learn how to manage talent, build cohesive teams, and drive organizational change while maintaining a strong focus on performance. It walks you through crucial HR management skills, from recruiting and hiring to retention and termination strategies, ensuring you can lead with empathy and professionalism. Additionally, you’ll explore project management frameworks, process optimization techniques, and strategies for managing change, all designed to help you navigate the dynamic demands of tech leadership. Throughout the course, you’ll explore different management methodologies and tools, including performance improvement strategies, leadership during change, and fostering a growth mindset. The lessons incorporate practical approaches to solving real-world challenges like employee turnover, handling difficult transitions, and leading remote or cross-functional teams. You'll also gain the confidence to lead through high-pressure situations, and enhance your leadership capabilities with a focus on personal growth and professional development. This course is designed for both aspiring and current tech managers seeking to strengthen their leadership and people management skills. Whether you're responsible for hiring, team performance, or driving change within an organization, you'll find actionable strategies that can be implemented immediately. The course is ideal for intermediate-level professionals looking to refine their strategic people management skills. By the end of the course, you will be able to apply effective hiring strategies, lead teams through organizational change, manage performance with confidence, and foster continuous personal and professional growth.

Syllabus

HR Management

In this module, we will explore key HR management principles crucial for tech managers, focusing on hiring, retention, and managing employee transitions. You will learn strategies for building an efficient interview funnel, addressing employee turnover, and handling both voluntary and involuntary departures. Additionally, we will guide you through creating performance improvement plans to foster continuous growth within your team.

Project Management

In this module, we will introduce you to core project management concepts and methodologies. You will explore how to manage high-stakes projects, apply frameworks like Agile and Waterfall, and develop strategies to lead cross-functional teams. Furthermore, we will discuss techniques for leading virtual teams, ensuring effective communication and collaboration regardless of location.

Process Management

In this module, we will delve into the essentials of process management, exploring how to analyze, document, and improve key business processes. You will learn to use frameworks like PDCA for continuous improvement and discover strategies for process innovation. Additionally, we will introduce brown paper sessions as a collaborative method to map and analyze processes within your organization.

Managing Change and Personal Growth

In this module, we will focus on managing change both within your team and for your own personal development. You will explore effective strategies for navigating resistance to change and leading through challenging transitions. We will also cover the importance of self-awareness, building confidence under pressure, and fostering a growth mindset to support ongoing learning and leadership growth throughout your managerial journey.