Federal Human Resources Processing Certificate Program

Federal Human Resources Management Course

• Principles of federal HRM and their impact on decision-making.
• Compensation processes, including classification, pay, and benefits.
• Federal hiring processes and equal pay for equal work.
• Strategies to improve employee engagement and workforce satisfaction.
• Performance management, including employee development and appraisals.
• Equal Employment Opportunity (EEO), employee relations, and labor relations programs.

Processing Federal Personnel Actions Course

• Utilizing the Guide to Processing Personnel Actions for SF-52 and SF-50 forms.
• Selecting the appropriate nature of action codes, legal authorities, and remarks.
• Computing service computation dates and determining retirement coverage.
• Adjudicating and documenting veterans' preference entitlements.
• Managing within-grade increases, probationary periods, and career tenure requirements.
• Understanding the impact of allowable non-pay time on personnel actions.

Adjudicating and Applying Veterans' Preference Course

• Define veteran, disabled veteran, and preference eligible.
• Explain the history of veterans’ preference.
• Identify the circumstances when preference applies.
• Identify the types of veterans’ preference.
• Resolve veterans’ preference claims.
• Apply veterans’ preference to competitive and excepted service appointments.
• Discuss disqualification procedures for preference eligibles.
• Apply special appointing authorities for veterans, including VRA, 30-percent or more disabled veterans, disabled veterans in a VA training program, and VEOA.
• Describe affirmative action for certain veterans under Title 38.
• Explain the reinstatement rights of preference eligibles.
• Explain restoration rights after uniformed service.
• Apply veterans’ preference in a reduction in force.

Calculating Service Computation Dates Course

• Understanding what Service Computation Dates (SCDs) are and their importance.
• Determining creditable service for civil and uniformed employment.
• Verifying prior service and computing SCDs for leave, RIF, TSP, and retirement.
• Recognizing when and how to update an employee's SCD.
• Applying differences between SCD types, including severance pay.

Federal Employee Benefits & SSA Entitlements for Administrators Course

• Social Security Benefits: Explains eligibility requirements, benefit computation, and how Social Security integrates with CSRS and FERS annuities.
• Medicare Coverage: Describes Medicare Parts A, B, C, and D, including enrollment periods, coverage options, and coordination with FEHB plans.
• Integration with Federal Retirement Systems: Examines how Social Security and Medicare impact federal employees’ overall retirement income and long-term financial planning.
• Retirement Counseling Application: Builds the skills needed to guide employees through the process of applying for Social Security and Medicare, providing clear advice on how these programs influence retirement timing and benefits decisions.

Federal Employee Health Benefits for Administrators

• FEHB Program: Eligibility, enrollment actions, plan types, and continuation of coverage.
• FEGLI Program: Basic and Optional coverage, life-event elections, and retirement requirements.
• FLTCIP: Eligibility, coverage features, and long-term care considerations.
• Flexible Spending Accounts (FSAFEDS): Health Care, Limited Expense, and Dependent Care FSAs, including contribution rules and tax advantages.

Federal Employee Retirement Benefits for Administrators: CSRS & FERS Introduction

• Explain the features of CSRS and FERS
• Determine whether an employee satisfies retirement eligibility requirements under CSRS and FERS
• Determine how an employee’s service is credited for retirement purposes
• Determine retirement coverage for employees who are newly hired, rehired, transferred between agencies, or convert from one type of appointment to another
• Help employees locate, identify, and follow appropriate regulatory and procedural guidance governing their federal benefits
• Explain the basic features of the Thrift Savings Plan

AI for Federal HR Classification Course

• Define artificial intelligence and its key concepts relevant to federal HR and position classification.
• Explain how AI tools can be used across sectors for position classification and job analysis.
• Identify legal, ethical, and policy considerations in applying AI to HR processes.
• Demonstrate how to use AI-assisted tools to develop and analyze position descriptions and suggest occupational series/grades.
• Apply AI-generated insights to improve accuracy and consistency in classification decisions.
• Evaluate AI outputs to ensure compliance with OPM standards.
• Develop an action plan for integrating AI solutions into classification workflows.
• Analyze real-world scenarios to develop corrective actions and preventive measures that improve ongoing compliance.