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Virtual FAQ with data store agents

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Pragmatic Institute

AI Product Expert Certification - Master Generative AI Skills

Coursera

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Overview

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In this course, you will learn how to develop a generative agent capable of answering questions from websites, documents, and/or unstructured data.

Syllabus

Introduction to Vertex AI Search, and Conversation and Gen AI agents

What is Vertex AI?
Data store agents and its advantages
Good use cases for data store agents
High level overview of data store agent implementation
Introduction to Vertex AI Search and Conversation and data store agents Quiz

Scope and design

Scope and design
Scope and design Quiz

Build

Data store types
Data sources
Connecting a data store to an agent
Add personalization
Build Quiz

Testing

How to create the evaluation set
Using a rating scale
Creating and executing a test plan
Types of testing
Testing Quiz

Deployment and post-deployment monitoring and optimization

Deployment and post-deployment monitoring and optimization
Deployment & Ongoing Optimization Quiz

Common issues and troubleshooting

Common issues and troubleshooting
Common errors and troubleshooting Quiz
Create a chat and voice FAQ bot with Conversational Agent Playbooks and Data Stores

Additional Resources

Additional Resources

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