Coursera Plus Annual is 40% Off — Ends July 6.

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Google

Incorporating Generative Features into Complex DFCX Agents

Google via Google Skills

Go to class Write review
Coursera Ad

Learn AI, Data Science & Business — Earn Certificates That Get You Hired

Learn More → Babbel Ad

Start speaking a new language. It’s just 3 weeks away.

Learn More →

Overview

Syllabus

  • Gen AI and Dialogflow CX: A recap
    • What is generative AI and what are its benefits?
    • What generative AI features are available for Conversational Agents?
    • What is the relationship between Vertex AI and Conversational Agents?
    • Where can I integrate generative AI within a conversational agent?
    • Gen AI and Dialogflow CX: a recap Quiz
  • Generators
    • Understanding Generators
    • Example: Generating a personalized conversation summary for the human agent
    • Generators Quiz
    • Enable informed decision making with a conversational agent that uses generators and data stores
  • Generative Fallback
    • Generative Fallback
    • Generative Fallback Quiz
    • Conversational Agents with Generative Fallbacks
  • Data stores
    • Data store implementations
    • Data stores as a fallback
    • Data stores via a webhook
    • Data stores Quiz
  • Playbooks (Generative Agents)
    • Playbooks (Generative Agents)
    • Demo: Pass parameters between flows and playbooks
    • Playbooks Quiz
  • Testing
    • Testing
    • Testing Quiz
  • Additional Resources
    • Additional Resources
  • Your Next Steps
    • Course Badge

Tags

Reviews

Start your review of Incorporating Generative Features into Complex DFCX Agents

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.