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DFCX Bot Building Quality Assurance and Deployment Lifecycle

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Overview

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This course explores the quality assurance best practices and the tools available in Dialogflow CX to ensure production grade quality during Virtual Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle

Syllabus

  • Creating a testing strategy
    • Creating a testing strategy
    • Methods of testing
    • Create a Testing Strategy Quiz
  • Implementing your testing strategy in Dialogflow CX
    • Unit testing
    • Unit test driven development
    • Integration system testing
    • End to end (E2E) testing
    • A/B testing (Experiments)
    • Implementing your testing strategy in DFCX Quiz
  • Understanding Dialogflow CX's testing features
    • Reviewing Conversational Agents development
    • Exploratory testing while developing
    • Creating a test case in Simulator
    • Understanding and utilizing the validation tool
    • The importance of complete test coverage
    • Understanding Dialogflow CX testing features Quiz
  • Create a test plan
    • Create a test plan
    • Exploratory testing while developing
    • Creating a test case in Simulator
    • Create a test plan Quiz
  • Deployment Lifecycle
    • Using and applying versions to your flows
    • Using environments to version your entire Conversational Agent
    • Choosing the best deployment for your team
    • Deployment lifecycle Quiz
  • Deploying CI/CD
    • Checking recent changes using the change history tool
    • Using continuous testing and continuous deployment
    • CI/CD and DevOps Automation Framework
    • Deploying continuous integration and continuous delivery (CI/CD) Quiz
    • Conversational AI | Testing and Logging in Conversational Agents
  • Additional Resources
    • Additional Resources
  • Your Next Steps
    • Course Badge

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