Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Google

Google Workspace Troubleshooting

Google via Google Skills

Overview

Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
This course was designed to prepare Google Workspace Administrators to troubleshoot common Google Workspace issues. Learners will practice diagnosing and resolving problems in Gmail, Calendar, and Drive, and navigating the Admin console. They will also experience analyzing audit logs to troubleshoot security issues, and gathering information and using available resources to troubleshoot and report technical issues.

Syllabus

  • Google Workspace Troubleshooting
    • Welcome
    • Create your Google Workspace trial account
    • Audit logs
    • Collect and analyze logs
    • Quiz: Audit logs
    • Troubleshooting Google Calendar issues
    • Calendar issues
    • Quiz: Troubleshooting Google Calendar issues
    • Troubleshooting mail issues
    • Email delivery issues
    • Email audit investigation
    • Implementing mail policy changes
    • Quiz: Troubleshooting mail issues
    • Troubleshooting Google Drive issues
    • Shared drive errors
    • Drive for Desktop errors
    • Accidentally deleted files
    • Drive offline access issues
    • Quiz: Troubleshooting Google Drive issues
    • Support resources
    • Report an issue
    • Service down
    • Quiz: Support resources
    • Course recap
  • Your Next Steps
    • Course Badge

Reviews

Start your review of Google Workspace Troubleshooting

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.