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Learn to plan and conduct usability studies, gathering crucial feedback to refine designs in this practical course. You will modify low-fidelity designs based on research insights, simulating real-world UX design scenarios. This is the fourth course in the User Experience (UX) Design Certificate, a series designed to prepare you for an entry-level UX designer role.
Syllabus
- Planning UX research studies
- Introduction to Course 4: Conduct UX Research and Test Early Concepts
- Welcome to Course 4
- Samar - Working as a self- taught UX Researcher
- Jason - My journey to UX
- Understand the UX research process
- Research is Part of the Test Phase
- Language and communication in UX research
- Get to know the seven elements of a research plan
- UX research plan template
- Start building a research plan: project background, research goals, and research questions
- Example research plan: Project background, research goals, and research questions
- Continue building a research plan: KPIs
- Learn more about KPIs
- Practice Quiz: Test your knowledge on UX research plans
- Example research plan: KPIs
- Continue building a research plan: Methodology
- Learn more about methodology
- Continue building a research plan: Participants
- Recruit a diverse participant pool
- Example research plan: Methodology and participants
- Assistive technology for participants with disabilities
- Finish building a research plan: Script
- Practice Quiz: Test your knowledge on UX research participants and scripts
- Example research plan: Script
- Example UX research plans
- Make privacy a part of UX practices
- Understand privacy issues
- Vanessa - Ethics, privacy, and data in the real world
- Practice Quiz: Test your knowledge on user data and privacy
- Wrap-up: Planning UX research studies
- Glossary terms from module 1
- Graded Quiz: Module 1 Challenge
- Conducting research with usability studies
- Welcome to module 2
- Introduction to usability studies
- Conduct moderated and unmoderated usability studies
- Learn more about usability studies
- Explore the advantages and disadvantages of usability studies
- Practice Quiz: Test your knowledge on the importance of usability studies
- Introduction to a mock unmoderated usability study
- Participant A - Mock usability study
- Participant B - Mock usability study
- Participant C - Mock usability study
- Participant D - Mock usability study
- Participant E - Mock usability study
- Explore usability study best practices: Before the study begins
- Explore usability study best practices: During the study
- Learn more about usability study best practices
- Practice Quiz: Test your knowledge on usability study best practices
- Deana - My job as a UX researcher
- Identify biases when interviewing usability study participants
- Practice Quiz: Test your knowledge on potential biases during interview moderation
- Reduce bias in interviews
- Learn more about reducing bias in interviews
- Practice Quiz: Self-Reflection: Reduce bias in your interviews
- Practice Quiz: Test your knowledge on bias during interviews
- Introduction to note-taking methods during usability studies
- Use a spreadsheet to take notes
- Review: Take notes during a mock usability study for the Gmail labels feature
- Chikezie - My journey to UX
- Wrap-up: Conducting research with usability studies
- Glossary terms from module 2
- Graded Quiz: Module 2 Challenge
- Analyzing and synthesizing research results
- From observations to insights
- Case study: Improving design at Google
- Developing insights
- Practice Quiz: Test your knowledge on synthesizing data into insights
- Gather and organize data
- Learn more about creating affinity diagrams
- Review: Create an affinity diagram for the Gmail labels feature project
- Patterns and themes in research data
- Review: Identify patterns and themes for the Gmail labels feature project
- Qualities of strong insights
- Practice Quiz: Test your knowledge on strong insights
- Review: Form insights from data for the Gmail labels feature project
- Utkarsh - Develop insights from usability studies
- Wrap-up: Analyzing and synthesizing research results
- Glossary terms from module 3
- Graded Quiz: Module 3 Challenge
- Sharing research insights for better designs
- Organize insights for sharing
- Choose a format for sharing insights
- Tips for creating a strong presentation
- Create a strong presentation
- Presentation tips
- Overcome stage fright
- Practice Quiz: Test your knowledge on presenting research insights
- Heather - Deliver research insights
- Tips for giving an effective presentation
- Examples of great public speakers
- Modify low-fidelity designs based on insights
- How to make research-based design changes
- Wrap-up: Sharing research insights for better designs
- Glossary terms from module 4
- Graded Quiz: Module 4 Challenge
- Portfolio project guide for testing prototypes
- Practice Quiz: Activity: Build a research plan for your portfolio project
- Practice Quiz: Activity: Conduct a usability study for your portfolio project
- Practice Quiz: Activity: Turn observations into insights for your portfolio project
- Review: How to create and deliver a presentation for your portfolio project research
- Practice Quiz: Activity: Update your portfolio project research presentation
- Course 4 glossary
- Congratulations on completing Course 4: Conduct UX Research and Test Early Concepts
- Start the next course
- Course 4 resources and citations
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it's not free, you need a subscription. it shows a starter tier, and it seems like some information is free, but when you press this button it brings you back to the same screen and doesn't let you watch the course. and you cannot delete the account in google skills, at least it's not with a push of a button, maybe you need to write to their support