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Curriculum: Design efficient helpdesk processes and execute optimal facilities management plans. Fully online: 7–10 hours per week including interactive video content, notes, and exercises. Guided by UCT faculty: Learn from leading practitioners; get 1:1 support from a Success Advisor.
On completion of this course, you’ll walk away with: The knowledge and insight to communicate facilities management risks and opportunities to senior management. The ability to recommend strategies for balancing maintenance, operations, and upgrades to the working environment. The skills to design a comprehensive facilities management helpdesk process for an organisation. An overview of the legislation and regulation related to facilities management, and an understanding of the ways in which technology can be leveraged for added value. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.
On completion of this course, you’ll walk away with: The knowledge and insight to communicate facilities management risks and opportunities to senior management. The ability to recommend strategies for balancing maintenance, operations, and upgrades to the working environment. The skills to design a comprehensive facilities management helpdesk process for an organisation. An overview of the legislation and regulation related to facilities management, and an understanding of the ways in which technology can be leveraged for added value. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.
