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Explore the skills that make Salesforce business analysts effective business partners.
- Learn what Salesforce business analysts do and the skills they need to succeed.
- Learn what Salesforce admins and business analysts do, and how their roles are different.
- Explore fundamental skills that drive successful projects.
- Discover the importance of user stories and learn how to write them.
- Learn how to effectively present to executives.
- Use process mapping to improve business processes.
- Improve your skills as a business analyst with pro tips from the experts.