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Microsoft

Teamwork & Communication with AI

Microsoft via edX

Overview

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AI literacy has become a career equalizer. As routine tasks are increasingly automated, professionals must evolve from "doers" into strategic orchestrators. This course is designed to equip you with the digital fluency required in a technology-first environment.

You will explore the transition from basic prompting to sophisticated agent workflows. You will learn to implement sequential and concurrent orchestration to break down massive projects into manageable, automated tasks and gain proficiency in protecting sensitive organizational data.

You will learn to use AI as a communication coach, and will transform informal drafts into polished and professional communications. You will use tools to make hybrid meetings more inclusive and equitable. Most importantly, you will adopt the Directly Responsible Individual (DRI) mindset, ensuring that generated artifacts are audited for factual accuracy and accountability. This course provides the skills needed to accelerate productivity and maintain a competitive advantage in the age of Generative AI.

Syllabus

  • Ground AI prompts using secure organizational data.
  • Verify AI outputs to eliminate factual hallucinations.
  • Revise informal messages into executive-ready communications.
  • Differentiate workflow types using sequential and concurrent methods.
  • Apply DRI principles to oversee automated project tasks.
  • Automate hybrid meeting note-taking and task synchronization.

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