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Microsoft

AI for HR Professionals

Microsoft via edX

Overview

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This introductory course helps HR professionals understand how artificial intelligence is changing human resources and how to apply it responsibly. Learners explore essential AI concepts, including automation, machine learning, predictive analytics, and generative AI, using clear HR-focused examples.

The course covers practical AI applications across recruitment, onboarding, employee engagement, learning and development, performance management, and workforce planning. Learners examine how AI can improve efficiency, support decision-making, and enhance employee experiences while recognizing its limitations.

A key focus is responsible AI use in HR. Learners will explore ethical, legal, privacy, and fairness considerations, including bias, transparency, accountability, and the need for human oversight. By the end of the course, HR professionals will be prepared to evaluate AI tools, identify appropriate use cases, and contribute confidently to AI-related decisions in their organizations.

Syllabus

  • Explain core AI concepts for HR.
  • Distinguish automation, machine learning, generative AI.
  • Identify practical HR AI use cases.
  • Evaluate benefits, limitations, and risks.
  • Recognize bias, privacy, and compliance concerns.
  • Assess AI tools using simple criteria.
  • Apply responsible AI adoption practices.
  • Maintain human oversight in HR decisions.

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