Overview
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This specialization teaches HR professionals how to use generative AI through proven prompting patterns that transform complex hiring processes, create personalized employee development plans, improve workplace communications, standardize candidate comparisons, generate targeted interview questions, analyze policies from multiple employee perspectives, fuse performance review data with citations, create dynamic training trajectories, reduce AI hallucinations, and transform single documents into timelines, emails, and FAQs. By the end, you'll have the skills to augment your HR capabilities with AI, freeing up time for strategic work and face-to-face employee interactions.
Syllabus
- Course 1: Generative AI for HR Professionals
- Course 2: Prompt Engineering for ChatGPT
- Course 3: Generative AI Primer
Courses
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ChatGPT and other large language models are going to be more important in your life and business than your smartphone, if you use them right. ChatGPT can tutor your child in math, generate a meal plan and recipes, write software applications for your business, help you improve your personal cybersecurity, and that is just in the first hour that you use it. This course will teach you how to be an expert user of these generative AI tools. The course will show amazing examples of how you can tap into these generative AI tools' emergent intelligence and reasoning, how you can use them to be more productive day to day, and give you insight into how they work. Large language models respond to instructions and questions posed by users in natural language statements, known as “prompts”. Although large language models will disrupt many fields, most users lack the skills to write effective prompts. Expert users, who understand how to write good prompts, are orders of magnitude more productive and can unlock significantly more creative uses for these tools. This course introduces students to the patterns and approaches for writing effective prompts for large language models. Anyone can take the course and the only required knowledge is basic computer usage skills, such as using a browser and accessing ChatGPT. Students will start with basic prompts and build towards writing sophisticated prompts to solve problems in any domain. By the end of the course, students will have strong prompt engineering skills and be capable of using large language models for a wide range of tasks in their job, business, personal life, and education, such as writing, summarization, game play, planning, simulation, and programming.
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ChatGPT and other large language models are going to be more important in your life and business than your smartphone, if you use them right. ChatGPT can tutor your child in math, generate a meal plan and recipes, write software applications for your business, help you improve your personal cybersecurity, and that is just in the first hour that you use it. The course will give you a primer that covers what Generative AI is, basic prompt engineering, and how you can innovate with Generative AI. You will learn the ACHIEVE framework for using Generative AI to innovate in a way that augments and amplifies human creativity and problem solving rather than supplanting people. You will learn how Generative AI is going to replace the GUI and programming as our dominant interface to computing and why you will be using it every day at work.
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Imagine spending your days having meaningful conversations with employees instead of drowning in paperwork. Picture yourself providing truly personalized career guidance instead of rushing through generic development plans. Envision leading strategic initiatives that transform your workplace culture rather than being buried under administrative tasks. This is the promise of AI augmentation - not replacing human judgment, but amplifying your capacity to do the work that only humans can do well. You weren't hired to be a document processor or form filler. You were hired to understand people, solve complex human problems, and create environments where everyone can thrive. But too often, the administrative burden of HR work steals time from these higher-value activities. This course teaches you to use AI as a force multiplier that gives you entirely new capabilities. You'll be able to analyze complex situations from multiple perspectives simultaneously, create personalized solutions at scale, and tackle challenges that would be impossible to handle manually. AI doesn't just handle your routine work - it expands what you can accomplish, letting you provide deeper insights, more comprehensive analysis, and truly customized support while still having time for the face-to-face interactions and strategic thinking that drive real organizational change. What You'll Master: These aren't theoretical concepts - they're practical prompting patterns that will immediately free up hours of your time every week while improving the quality of everything you produce. The Accessible Explanation Pattern: Transform dense technical jargon into crystal-clear insights. Never again struggle to understand complex resumes, job descriptions, or technical documents. Make any expert-level content accessible to your level of understanding. The Transformer Pattern: Take one piece of information and instantly reshape it into multiple formats. Turn performance reviews into timelines, emails, and action plans. Transform policies into clear communications for different audiences. The Question Generator Pattern: Never walk into an interview or meeting unprepared again. Generate targeted, insightful questions that reveal exactly what you need to know about candidates, policies, or situations. The Fusion with Citations Pattern: Combine information from multiple sources while maintaining complete traceability. Create comprehensive reports that you can confidently stand behind with proper documentation. The Standardization Pattern: Compare apples to apples even when dealing with completely different formats. Evaluate candidates fairly by extracting and organizing their qualifications in consistent, comparable ways. The Persona Pattern: See through other people's eyes before they even respond. Anticipate reactions, questions, and concerns from different employee groups to craft better policies and communications. Real-World Applications That Will Amaze Your Colleagues Performance Reviews: Fuse feedback from multiple sources into comprehensive evaluations with full citation trails. Create personalized development plans that account for individual backgrounds and company training catalogs. Hiring Excellence: Transform incomprehensible technical resumes into interview questions tailored to specific roles and candidates. Create standardized comparison frameworks that ensure fair evaluation. Policy Communication: Use virtual focus groups to anticipate employee reactions before rollout. Transform complex policies into clear, stress-reducing communications for different audiences. Document Intelligence: Extract key information from lengthy policies to answer specific questions with direct quotations and page references. Filter documents to show only relevant sections for decision-making. Dynamic Planning: Create professional development trajectories that update automatically as employees progress. Predict resource availability and capacity based on training completion rates. Most people use AI like a better search engine. You'll use it like having a team of expert consultants who handle all the administrative heavy lifting while you focus on what humans do best - building relationships, making nuanced decisions, and creating personalized solutions. You'll learn not just what to ask AI, but how to structure conversations that build on themselves, creating increasingly sophisticated outputs that would take you hours to produce manually. You'll transform from someone who processes information to someone who orchestrates intelligence, freeing yourself to spend more time on strategic thinking, one-on-one employee development, and the complex interpersonal work that drives organizational success. Who This Course Is For: HR professionals who want to reclaim their time for meaningful human interaction and strategic work. People who are tired of being buried under administrative tasks and want to focus on personalized employee support and organizational development. No technical background required. No programming needed. Just the willingness to learn patterns that will give you back hours every week to focus on the work that truly matters.
Taught by
Dr. Jules White