Electronic Health Record/Reimbursement Fundamentals

This course will benefit anyone considering a career in allied health, as well as those already working the field. Allied Health Professionals must be committed to the key attributes of professionalism and strive to reflect this within the delivery of patient-centered, safe, and effective care. “Professionalism” is a broad term which reflects many different skills and abilities. For an individual to exhibit professionalism, they must be armed with specific skills and abilities that do not always show up within certification requirements, or even within career training curriculum. Soft skills are hard to measure and are typically less well-defined than hard skills. However, soft skills are what set many job candidates apart. Professionalism is not just what one knows. It is how one does their job, how one behaves, and how one comes across as they interact with others. The purpose of this course is to support students with soft skills training that will provide the tools needed to demonstrate a higher level of professionalism on the job. Key components of the course focus on patient interaction, proper office behavior, medical ethics, diversity and cultural bias, emotional strength, professional appearance, and communication. The course maintains a focus on the key attributes that are true markers of professionalism. This course was created with input from healthcare professionals working in the field, healthcare employers that hire our graduates, professional educators, and even former MedCerts students. The end-result is a collection of modules that touch on the soft skills that are truly important in the real world of allied healthcare. In this course, students are engaged through scenario-based learning that allows for real interaction with virtual coworkers and patients. Additionally, game-based activities keep students engaged and entertained throughout their learning journey.

The Electronic Health Records course provides a comprehensive exploration of Electronic Health Records (EHR) and Practice Management (PM) systems, equipping students with the knowledge and skills necessary to manage digital health information effectively. Through five lessons that progress from foundational concepts to advanced applications, students gain a deep understanding of how health data is structured, stored, and utilized within modern healthcare environments. Learning outcomes include the ability to distinguish between administrative and clinical health data, understand the principles of financial management in healthcare settings, and recognize the legal and ethical issues surrounding patient data and information security. Students will also develop practical competencies in database utilization and information management – skills essential for improving care coordination, ensuring compliance, and supporting data-driven decision-making. Students learn the holistic integration of technical, administrative, financial, and legal aspects of EHR systems and, by the end of the course, are prepared to contribute meaningfully to the evolving landscape of digital healthcare management.