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Dialogflow Logging and Monitoring in Operations Suite

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Overview

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In this lab you will learn how to use Dialogflow tools to troubleshoot your Virtual Agent.

Syllabus

  • GSP794
  • Overview
  • What you'll learn
  • Setup and requirements
  • Task 1. Create your Dialogflow agent
  • Task 2. Import your Dialogflow agent
  • Task 3. Set up a phone gateway
  • Task 4. Set up fulfillment using Cloud Functions to look up reservations in Firestore
  • Task 5. Dialogflow tools for troubleshooting
  • Task 6. Fix unmatched intents
  • Task 7. Webhook errors in logging
  • Task 8. Best Practices
  • Congratulations!

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