Professional Skills: Decision-Making and Problem-Solving
Arizona State University via Coursera Specialization
Overview
Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off
One annual plan covers every course and certificate on Coursera. 40% off for a limited time.
Get Full Access
Effective decision-making is a core skill in every professional’s toolkit. Whether you're leading teams, managing projects, or navigating complex challenges, this specialization empowers you to approach decisions with structure, confidence, and purpose. The Decision-Making and Problem-Solving specialization—built with Brent Scholar, EdD, Assistant Teaching Professor at the School of Applied Professional Studies, CISA—explores ethical frameworks, risk assessment, and data-informed approaches for both individual and group decision-making. You’ll learn how to reduce bias, weigh alternatives, and apply decision models to real-world situations. From everyday work choices to high-stakes leadership dilemmas, this program prepares you to make sound, defensible decisions that drive results.
This specialization is designed for:
Professionals seeking to improve judgment and leadership skills Managers and team leads responsible for group decisions Business analysts, consultants, and project managers Individuals pursuing career advancement through decision-making mastery Anyone wanting to make more confident, values-based decisions
Syllabus
- Course 1: Professional Skills: Creative Thinking
- Course 2: Professional Skills: Decision-Making
- Course 3: Professional Skills: Problem-Solving
Courses
-
Fuel your innovation with powerful tools to unlock new ideas. Learn to think creatively in real-world situations through a course designed for flexible, hands-on learning. Creative thinking is more than a skill — it's a mindset that can transform the way you approach problems in work and life. This self-paced course, developed by Dr. Brent Scholar of the ASU College of Integrative Arts and Sciences, empowers you with strategies, resources, and tools to overcome mental blocks and generate original solutions. You’ll explore practical techniques like mind mapping, group ideation, and curiosity-driven inquiry—then put them to use in interactive exercises. Whether you're facing everyday challenges or driving innovation at work, this course will help you grow your capacity to think outside the box, solve everyday challenges, and drive innovation in your workplace.
-
Make smarter everyday choices regardless of your workplace setting. Learn ethical, strategic, and practical decision-making skills with guidance from ASU experts. Decision-making is a core skill that shapes professional success, leadership ability, and personal growth. In this self-paced course taught by Dr. Brent Scholar from ASU’s College of Integrative Arts and Sciences, you'll learn how to navigate everyday and high-stakes decisions using proven frameworks. From ethics and bias reduction to risk analysis and group collaboration, you’ll build confidence and clarity in your decision-making process. Whether you're a team leader, business professional, or lifelong learner, this course will equip you with tools to evaluate choices, assess risk, and act with purpose.
-
Sharpen your ability to tackle challenges with clarity and confidence. Gain real-world strategies for identifying root causes and generating effective solutions. Every challenge, big or small, starts with a problem. This self-paced course, developed by Dr. Brent Scholar of ASU’s College of Integrative Arts and Sciences, gives you a practical framework to identify, analyze, and solve problems across professional settings. Learn step-by-step processes like root cause analysis, data collection methods, and solution validation. Through interactive exercises and visual tools, you’ll develop a repeatable approach to problem-solving you can use anywhere.
Taught by
Tyler Galarneau