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Coursera

Effective Decision Making Skills for the Workplace

LearnKartS via Coursera

Overview

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Nobody teaches you how to decide. You rely on instinct and hope for the best. But when pressure builds, and the right answer is not obvious, hesitation takes over. This course changes that. Here is what you will build: • The Decision-Making Process Understand why some decisions feel harder than others and learn a clear process that helps you recognize what kind of decision you are facing before you act. • Decision-Making Models and Frameworks Apply the Rational Decision-Making Model, SWOT Analysis, and structured decision-making frameworks that will help you evaluate options clearly instead of going with gut instinct. • Influences and Biases Identify what is shaping your choices: internal pressures, external factors, and the thinking patterns that quietly steer your decisions. Recognizing these influences is the first step to overcoming them. • Implementing, Communicating, and Improving Decisions Build an action plan. Communicate your decision to your team. Overcome obstacles. Then evaluate the success of your decisions and use feedback to keep improving. Each lesson is delivered through engaging videos and graded assignments. Trusted by learners across 160+ LearnKartS courses on Coursera. Give it an hour now!

Syllabus

  • Decision-Making Fundamentals: Making the Right Choice
    • Learn why decision-making is important at work and explore structured steps, models, and tools to make better choices. Understand how cognitive biases and internal/external influences impact workplace decisions.
  • Mastering Decisions: From Choice to Action
    • Learn how to turn decisions into action through planning, communication, and execution strategies. Understand how to overcome implementation challenges and use feedback to improve future decisions.
  • Course Wrap-Up: Your Decision-Making Transformation
    • This module focuses on improving workplace decision-making through practical strategies and real-world case studies. Learners will explore how better decisions are made and analyze the Target Canada case to understand common challenges and their impact on business outcomes.

Taught by

LearnKartS

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