Overview

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Led by world renowned instructor Chris Croft, the course combines practical tools with insights from psychology, management, and critical thinking. You'll learn how to avoid common decision-making traps, identify hidden assumptions, gather the right information, evaluate risks, and compare options objectively. You'll also practise many techniques such as stakeholder analysis, decision trees, rating charts, risk analysis, opportunity cost, and how to balance logic with intuition. For both work and home, the quality of your decisions has a direct impact on your success. In this practical course you'll learn proven approaches to making more confident and more effective decisions in every situation. We cover how cognitive biases, emotions, group dynamics, and personality can influence your judgement, and then how to use this knowledge to make better choices and avoid your own blind spots. The course also covers practical strategies for simplifying complex decisions, checking the quality of your conclusions, and improving your confidence when faced with uncertainty. Whether you're a manager, team leader, business professional, entrepreneur, or simply someone who wants to make better decisions in work and life, this course will provide you with a practical toolkit that you can apply immediately.

Syllabus

Why it’s Important: Before You Start
- This module explores how to make better decisions before taking action. Learn how to identify stakeholders, consider all options, avoid rushed choices, and solve the right problem.
Changing the Decision
- This module helps you rethink decisions before committing to them. Learn how to challenge assumptions, simplify choices, negotiate options, and find better solutions.
Sources of Information
- This module explores how to gather better information for decision-making. Learn how to use evidence, experience, team input, and avoid groupthink to make smarter choices.
Clarifying the Decision
- This module helps you clarify complex decisions using practical tools and techniques. Learn how to compare options, manage bias, assess trade-offs, and make more confident choices.
Ways to Think Better When Making Decisions
- This module explores practical thinking techniques for better decisions. Learn how to avoid bias, manage emotions, consider long-term impacts, and make more objective choices.
Actually MAKING the Decision
- This module brings together practical decision-making tools and techniques. Learn how to assess risks, compare options, weigh evidence, and choose the best course of action with confidence.
Checking Your Decision
- This module helps you test and review your decisions before moving forward. Learn how to challenge assumptions, assess risks, and avoid common mistakes that can lead to regret.